Numerous Transcription Issues in New Format

Question

I have hit numerous issues trying to transcribe in the new catalog. I understand how difficult these migrations are..should we be reporting these as we encounter them? Examples include a complete failure to display docs in Safari, typing lag, unstable cursor, etc. As things currently exist, I’m effectively unable to transcribe..is there a way to continue transcribing in the “old” system

while these issues are resolved?

National Archives Catalog · Answer

Dear Lee,

Thank you for your feedback and questions.

Following the launch of the new Catalog, we received several reports of a lag while using the transcription tool. This is not expected behavior, and we have logged this as an issue for our developers. We hope to have a solution very soon.

As for the failure to display a document, and the unstable cursor, would you be able to please provide an example or further information about these problems? Details such as the the URL of the record, the search query, a screen capture, or the browser used when experiencing the problem are all helpful to report and address the problem.

Unfortunately, contributions are no longer accepted in our legacy Catalog; user contributions have all been migrated to the new system so as to avoid contributions in two different systems.

Thank you for reporting these issues, and for your patience and understanding. We do appreciate reports of errors or problems so that we can address them as soon as possible.

Sincerely,

Meredith

Community Manager, National Archives Catalog

National Archives Catalog · Answer

Some save issues and lag when typing are more random, so some contributors may find times when they do not encounter them.&#160; Developers are working on these issues and we hope they will be resolved soon. If you'd like to keep contributing, but are frustrated by these bugs, you may be interested in tagging.&#160; We've posted two tagging missions to the Missions page to keep Citizen Archivists busy.&#160; Please note - in order to allow commas to be part of a tag, we've have to disable the legacy Catalog function of adding multiple tags separated by commas in the tag box.&#160; You'll notice that if you do this it will appear as one large tag.&#160; If this happens you can just delete your tag and enter each tag separately. Suzanne Community Manager, National Archives Catalog

National Archives Catalog · Answer

Thank you for the additional information, Lee. This is certainly not expected behavior, and we apologize for this inconvenience. We have logged this issue with our developers and we hope to have a resolution soon. Thank you again for your patience and understanding as we work through our post launch review of the new Catalog.

National Archives Catalog · Answer

Hi Ethan, Thank you for your note, and for letting us know about the discrepancy in your contribution totals between the legacy Catalog and the new Catalog. We are looking into this problem now with our developers to attempt to understand the drop in your recorded statistics. While our legacy Catalog no longer accepts contributions, you may still access your previous contribution totals: https://legacy.catalog.archives.gov/accounts/EthanFromBellmore/contributions?contributionType=comments It looks as though there is also a change in your tag and comment statistics, in addition to transcription. We are very sorry about this, and we will let you know as soon as we have a better understanding of the cause of this discrepancy. Our developers are working on several other bug fixes in the new Catalog at the moment; I am hopeful that these fixes may address this problem as well. Thank you again, Meredith Community Manager, National Archives Catalog&#160;